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Top Quality LED and CFL Lights Are Our Priority!
Our lights are warranted against manufacturing defects. If you have a light that does not work or died soon after you received it, email us. We will ask you a few questions about how it was installed and about the system where it was installed. If we determine that it is a bonafide failure we will replace the lamp. We have sold these lamps for over 8 years, so we know the failure rate is very low for the compact fluorescent lamps and almost zero failure for the LEDs. We do not accept responsibility for shipping accidents. We package the lamps very well and we have only had one shipping breakage in many years.
Please contact us before returning any items to confirm that a return is necessary, and that we will accept the return. All returns from the USA must be shipped by US Postal Service. If shipped by any other means, it may be returned to the sender.
If the customer is not satified with the product, the goods can be returned in new condition within 14 days of the receipt for a full refund in the form of an in-store credit for the cost of the goods. The product must be properly packaged so as to not be damaged in transit. We also allow partial refunds (in-store credit) if only certain items are to be returned. The customer must pay all the shipping costs.
If you have questions or comments send us an email:
Note: All prices in US Dollars
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