Warranty Policy

Our lights are warranted against manufacturing defects. If you have a light that does not work or died soon after you received it, email us. We will ask you a few questions about how it was installed and about the system where it was installed. If we determine that it is a bonafide failure we will replace the lamp. We have sold these lamps for over 8 years, so we know the failure rate is very low for the compact fluorescent lamps and almost zero failure for the LEDs. We do not accept responsibility for shipping accidents. We package the lamps very well and we have only had one shipping breakage in many years.

Refund/Return Policy

If the customer is not satified with the product, the goods can be returned in new condition within 14 days of the receipt for a full refund in the form of an in-store credit for the cost of the goods. The product must be properly packaged so as to not be damaged in transit. We also allow partial refunds (in-store credit) if only certain items are to be returned. The customer must pay all the shipping costs.

If you have questions or comments send us an email:

info@indeleco.ca